Privacy Policy

This privacy policy sets out how e-roar uses and protects any information that you give provide when you use this website or our app. E-roar is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our products, then you can be assured that it will only be used in accordance with this privacy policy. E-roar may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• Name
• Contact information, including email address
• Address

How we use your information

The information collected is used for the following reasons:

• Internal Record Keeping
• Understanding our users needs
• Improving our products and services

Who can access your data

Your data may be disclosed to:

• Authorised members of staff
• Service providers, such as IT system administrators or postal services
• Legal advisers and other professionals

We are committed to keeping your data secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online. These include:

• Storing data on our secure servers
• Password protected systems for authorised staff to prevent loss, disclosure or misuse of personal information
• Fully secured apps and website for information submitted over the internet

Your right to access data

As a customer you have a right to request the data that we have collected and stored via a Subject Access Request. Your rights as a customer include:

• You may request to view the data that we have stored and how this data is processed. This can be provided to yourself in the most practical format possible. We may withhold this information if we deem it is lawful
• You may instruct us to permanently remove some of, or all of your personal data. We must do this as soon as possible. We may turn down this request if we need to keep the information for lawful purposes
• You may instruct us to remove your consent for any marketing, or newsletter subscriptions and we must comply immediately
• You may request that your data be kept up to date We will respond to you on an Access Request within 30 days unless the request is complex.

Security Breaches

If there is a breach of data security we have a policy in place and will notify you immediately

Cookies

We may use cookies when you visit our website. You have the option to refuse cookies by turning them off in your browser. They are used to enhance the experience of using our website and it is advisable to leave them on. They cannot obtain a visitors email address or information from a user’s hard drive