Delete your ERoar account
You can request deletion of your ERoar account and the personal data associated with it by contacting our support team. Requests are processed manually; sending a request does not immediately or automatically delete your account.
Please identify the ERoar account you want deleted, for example by giving the email address or Google or Apple account you use to sign in to ERoar. We may contact you to confirm account ownership before processing your request. Do not send passwords, sign-in codes or payment details.
If the link does not open your email app, email support@e-roar.com with the subject “ERoar account deletion request”. You do not need to sign in to ERoar or reinstall the app to make a request.
What will be deleted
When your request has been verified and processed, we will delete your ERoar account and its associated personal and app data, subject to the limited retention described below. This includes:
- Your account profile and contact information.
- Your buyer profile, profile image, contact details and shared location, if provided.
- Your saved basket items and their recorded purchase prices.
- Reviews and ratings you have submitted.
Data we may retain
Limited records may be retained where required for legal, regulatory, fraud-prevention, security or accounting purposes. Such records will only be retained for as long as required. See our Privacy Policy for more information about how we handle personal data.
Subscriptions
Deleting your ERoar account does not itself cancel an Apple App Store or Google Play subscription. If you have an active subscription, cancel it through the relevant store's subscription settings if you no longer want it to renew. You can still request account deletion separately.